{"id":11,"date":"2026-05-28T17:00:28","date_gmt":"2026-05-28T17:00:28","guid":{"rendered":"https:\/\/igetbarvapes.com.au\/?page_id=11"},"modified":"2026-05-28T17:00:29","modified_gmt":"2026-05-28T17:00:29","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/igetbarvapes.com.au\/index.php\/refund_returns\/","title":{"rendered":"Delivery and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-wd-paragraph wd-831bc63c\"><strong>Delivery<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c95f3e44\"><strong>Where We Ship<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a2f5c9f7\">We currently ship to all states and territories within Australia. We do not offer international shipping at this time.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-1ded9b49\"><strong>Dispatch Times<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-bb8f441c\">Orders are processed and dispatched within 1\u20132 business days of payment confirmation. Orders placed on weekends or public holidays will be dispatched on the next available business day.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5f9eeb6b\"><strong>Shipping Methods &amp; Estimated Timeframes<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Method<\/th><th>Estimated Delivery<\/th><\/tr><\/thead><tbody><tr><td>Standard Post<\/td><td>3 business days<\/td><\/tr><tr><td>Express Post<\/td><td>1 business days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-7df0470c\">Delivery timeframes are estimates only and may vary depending on your location and carrier delays. Remote and regional areas may experience longer delivery windows.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-43638327\"><strong>Tracking<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-58e66382\">Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can use this to monitor your delivery via the carrier&#8217;s website.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-cf6ea2c9\"><strong>Shipping Costs<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-8c31e6d5\">Shipping costs are calculated at checkout based on your location and chosen delivery method. Free standard shipping is available on orders over $[amount].<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-892f7b98\"><\/div>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9e016630\"><strong>Returns &amp; Refunds<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-0478821a\"><strong>Faulty or Damaged Products<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-0c90fbde\">If you receive a product that is faulty, damaged, or not as described, please contact us within 7 days of receiving your order at [email address]. Include your order number and a clear description or photo of the issue. We will assess your claim and offer a replacement or refund where applicable.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f4002326\"><strong>Change of Mind<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-e1fd814c\">Due to the nature of our products, we do not accept returns or exchanges for change of mind purchases. Please review product descriptions carefully before completing your order.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5afa10c1\"><strong>Incorrect Orders<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-1e6da305\">If you receive an incorrect item, contact us within 7 days and we will arrange for the correct product to be sent at no additional cost.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-dc73236f\"><strong>Refund Processing<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-e662a5b4\">Approved refunds will be processed back to your original payment method within 5\u20137 business days of the claim being resolved.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9a8e6d6a\"><strong>Age Restriction Returns<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-21e5622a\">We reserve the right to cancel and refund any order where we are unable to confirm the customer meets the minimum age requirement of 18 years.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Method Estimated Delivery Standard Post 3 business days Express Post 1 business days<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/igetbarvapes.com.au\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/igetbarvapes.com.au\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/igetbarvapes.com.au\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/igetbarvapes.com.au\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/igetbarvapes.com.au\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/igetbarvapes.com.au\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":29686,"href":"https:\/\/igetbarvapes.com.au\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/29686"}],"wp:attachment":[{"href":"https:\/\/igetbarvapes.com.au\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}