Last updated: [2025]

1. Introduction

IGET (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you visit our website or place an order with us.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and delivery address when placing an order
  • Payment information processed securely through our third-party payment provider (we do not store card details)
  • Communication records if you contact us via email or contact form

We also collect certain data automatically, including IP address, browser type, pages visited, and referring URLs, via cookies and analytics tools.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate order updates, tracking information, and customer service responses
  • Improve our website experience and product offerings
  • Comply with legal obligations, including age verification requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies

Our website uses cookies to enhance your browsing experience and gather analytics data. You may disable cookies through your browser settings; however, some features of the website may not function correctly as a result.

5. Data Storage and Security

Your data is stored securely and we take reasonable technical and organisational measures to protect it from unauthorised access, disclosure, or loss. We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Third-Party Services

We may share your information with trusted third parties solely for the purpose of fulfilling your order or operating our website, including:

  • Shipping and courier providers
  • Payment gateway processors
  • Website hosting and analytics platforms

All third parties are required to handle your data in accordance with applicable privacy laws.

7. Your Rights

You have the right to request access to the personal information we hold about you, request corrections, or ask for deletion, subject to legal obligations. To make a request, contact us at [email address].

8. Age Verification

We are required by law to verify that customers purchasing nicotine-containing products are 18 years of age or older. By completing a purchase, you confirm you meet this requirement. We reserve the right to cancel orders where age verification cannot be satisfied.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the website following any changes constitutes acceptance of the updated policy.